Experience Premier Delivery Information with Our Top-rated Service
At The Cigar Holder, we pride ourselves on providing exceptional delivery services. Understanding the importance of reliable Delivery Information, we’ve aligned with the industry’s finest couriers, ensuring each parcel is handled with the utmost care and professionalism. This dedication to quality has earned us a top-rated status on Trustpilot.
For our valued customers in Essex, and Hertfordshire, we offer the convenience of free same-day delivery from Monday to Saturday. Orders placed before 2 PM are eligible, with a minimum spend required. For delivery to other locations, please feel free to contact us via call or email.
Our commitment extends across the United Kingdom with our next-day delivery option available from Sunday to Thursday, for orders placed by 2 PM. This service is executed in collaboration with DHL (Sunday to Thursday) and Royal Mail, ensuring a guaranteed next-day delivery within one working day after dispatch. This includes Saturdays but excludes Public Holidays.
Understanding the global nature of our clientele, we provide Royal Mail Tracked and Signed delivery to Europe with a 5-7 working day delivery aim post-dispatch. Additionally, our worldwide service through Royal Mail caters to a broader audience with a 14-21 working day delivery aim.
For expedited delivery needs, our DHL Express service in Europe, the USA, and Canada promises a swift 3-4 working day delivery aim after dispatch. The DHL Express Worldwide further extends this efficiency globally, with a 6-8 working day delivery aim.
We ensure that all shipments from our warehouse are processed promptly, operating from Monday to Saturday, excluding Sundays and Public Holidays. Local shipments are not only processed but also delivered the same day until 10 PM.
Upon dispatch, you will receive an email notification with all the necessary tracking details of your order. In case of non-receipt, we recommend checking your spam folder.
Please note, for safety compliance, all lighters are shipped empty, without gas, adhering to the security regulations of parcel services.
Understanding Delivery Costs
The Delivery Information regarding costs is transparent and user-friendly. The delivery cost for your order is automatically displayed on our website when you confirm the shipping method, ensuring no surprises.
Yes, we offer free same-day delivery in Essex and Hertfordshire from Monday to Saturday. Orders must be placed before 2 PM and meet a minimum spend to qualify. Local deliveries can arrive as late as 10 PM.
We provide guaranteed next-day delivery across the UK for orders placed by 2 PM, Sunday to Thursday. Deliveries are handled by DHL and Royal Mail and arrive within one working day after dispatch. This includes Saturdays but excludes Public Holidays.
European orders sent via Royal Mail Tracked and Signed have a delivery aim of 5–7 working days after dispatch. For faster shipping, DHL Express is available with a 3–4 working day delivery aim.
Yes, we ship worldwide using Royal Mail and DHL Express Worldwide. Standard international delivery takes approximately 14–21 working days, while DHL Express Worldwide aims for 6–8 working days after dispatch.
We work with trusted carriers including DHL and Royal Mail. DHL handles next-day UK services and express international shipping, while Royal Mail covers tracked, signed, and worldwide deliveries.
Orders are processed and dispatched from our warehouse Monday to Saturday, excluding Sundays and Public Holidays. Local orders can be processed and delivered on the same day if placed before 2 PM.
Once your order is dispatched, you will receive an email with full tracking details. If you don’t see it, please check your spam or junk folder. Tracking allows you to follow your parcel every step of the way.
Delivery costs are clearly shown at checkout when you select your shipping method. The total price is displayed before payment, so there are no hidden fees or surprises.
Enjoy complimentary personalization on your order, our way of saying thank you.
Use code: SAVE10 at checkout