Delivery Information

Experience Premier Delivery Information with Our Top-rated Service

At The Cigar Holder, we pride ourselves on providing exceptional delivery services. Understanding the importance of reliable Delivery Information, we’ve aligned with the industry’s finest couriers, ensuring each parcel is handled with the utmost care and professionalism. This dedication to quality has earned us a top-rated status on Trustpilot.

For our valued customers in Essex, and Hertfordshire, we offer the convenience of free same-day delivery from Monday to Saturday. Orders placed before 2 PM are eligible, with a minimum spend required. For delivery to other locations, please feel free to contact us via call or email.

Our commitment extends across the United Kingdom with our next-day delivery option available from Sunday to Thursday, for orders placed by 2 PM. This service is executed in collaboration with DHL (Sunday to Thursday) and Royal Mail, ensuring a guaranteed next-day delivery within one working day after dispatch. This includes Saturdays but excludes Public Holidays.

Understanding the global nature of our clientele, we provide Royal Mail Tracked and Signed delivery to Europe with a 5-7 working day delivery aim post-dispatch. Additionally, our worldwide service through Royal Mail caters to a broader audience with a 14-21 working day delivery aim.

For expedited delivery needs, our DHL Express service in Europe, the USA, and Canada promises a swift 3-4 working day delivery aim after dispatch. The DHL Express Worldwide further extends this efficiency globally, with a 6-8 working day delivery aim.

We ensure that all shipments from our warehouse are processed promptly, operating from Monday to Saturday, excluding Sundays and Public Holidays. Local shipments are not only processed but also delivered the same day until 9 PM.

Upon dispatch, you will receive an email notification with all the necessary tracking details of your order. In case of non-receipt, we recommend checking your spam folder.

Please note, for safety compliance, all lighters are shipped empty, without gas, adhering to the security regulations of parcel services.

Understanding Delivery Costs

The Delivery Information regarding costs is transparent and user-friendly. The delivery cost for your order is automatically displayed on our website when you confirm the shipping method, ensuring no surprises.


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